2026’s programme explores how tenant and resident engagement practice is evolving against a backdrop of rising expectations, changing regulatory requirements and an ever changing social and political context. From inclusive governance practices and resident empowerment to repairs, anti-social behaviour, harmful narratives and the power of language, expert speakers and practitioners will share practical insight, case studies and candid tips to help engagement teams maintain resident's trust.
Be inspired by new approaches to reaching the silent majority and frank conversations about who and how to invest in the tenants and tenant engagement professionals of tomorrow at our new solutions labs. Connect with peers, challenge assumptions and leave with the tools, confidence and strategies needed to close the feedback loop, strengthen community cohesion and deliver engagement that makes a real and lasting difference.
Walk away with the skills and knowledge to drive meaningful engagement that delivers lasting improvement through our packed programme.






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