Tuesday, 22 Sep 2026

Tuesday, 22 Sep 2026

Plenary09:10 - 09:15

Chair's Welcome

Highwalk forum 1

Speakers

Sameena Ali-KhanPresenterITV Central Tonight

Tuesday, 22 Sep 2026

Plenary09:15 - 10:00

Working with government: from influencing to collaboration

Highwalk forum 1

Speakers

Sameena Ali-KhanPresenterITV Central Tonight

Catherine ThomasChief corporate affairs officerClarion

Edward ThomasGroup head of marketing and communicationsHousing Plus Group

Tuesday, 22 Sep 2026

Tuesday, 22 Sep 2026

Plenary10:00 - 10:45

AI and communication

Highwalk forum 1

Speakers

Lisa GravelingDirector of communicationGentoo Group

Sam WalkerCommunity engagement consultantOrlo

Tuesday, 22 Sep 2026

Stream 111:15 - 12:00

Clear, accessible and engaging: getting communication right for customers

Highwalk forum 1

Speakers

Holly MitchellMarketing managerGranicus

Becky HoskinsHead of customer communicationsSanctuary

Professor Louise MullanyProfessor of sociolinguisticsUniversity of Nottingham

Jennifer WickertHead of communicationsSouthern Housing Group

Tuesday, 22 Sep 2026

Stream 211:15 - 12:00

Preparing for crisis, dealing with scrutiny and communicating under pressure

Highwalk forum 2

Speakers

Ellie BrownReporterInside Housing

Daniel KlemmDirector of customer experience and communicationsTogether Housing

Jahanara RajkoomarDirector of customer serviceGateway Housing Association

Violet PughSenior manager, marketing communications and contentMTVH

Lucy NixonResident communications managerHousing21

Tuesday, 22 Sep 2026

Roundtable11:15 - 12:00

Roundtable: Development, regeneration and narrative building

Highwalk forum 3

Speakers

Laura FairweatherHead of regeneration communicationsPoplar HARCA

Tuesday, 22 Sep 2026

Stream 112:15 - 13:00

The next generation: how under 25s see the future of communication

Highwalk forum 1

Speakers

Ellie BrownReporterInside Housing

Kasha MlynarczakDigital marketing apprenticeTogether Housing

Tuesday, 22 Sep 2026

Stream 212:15 - 13:00

Creating content that cuts through

Highwalk forum 2

Speakers

Mario AmbrosiDirector of communications and marketingAnchor