Communications Conference CONFERENCE STARTS IN:

What does it take to create a communications strategy that works for everyone regardless of age, ability, or access to digital resources? This session will explore how to embed accessibility from the outset, drawing on practical examples from across the housing sector. From simplifying language and removing jargon to involving residents and support providers in the process, the discussion will challenge assumptions about ‘hard-to-reach’ audiences and offer tangible ideas to make communications clearer, more inclusive, and more effective for all.