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Policy: know what’s on the horizon

From the Building Safety Act to the Social Housing Regulation Bill, hear directly from the regulator of social housing on what’s coming and how to prepare for it.

Understand how to achieve real Tenant Satisfaction

Tenant Satisfaction Measures were introduced on 1st April 2023. Explore early learnings from the programme and how you can work with tenants to deliver a better housing experience.

Keep accountable

Understand the role of tenants, regulators, the ombudsman and other oversight bodies in ensuring accountability and oversight of housing providers.

Make connections to support business growth

Network face-to-face with leaders from across the housing sector and make business connections to support your organisation’s priorities.

Ensure continuous improvement in your operations

Hear from senior leaders within the social housing sector, including local councils, regulators and the housing Ombudsman. They’ll share the latest thinking on key issues, as well as policy updates and regulatory announcements.

Gain crucial insights from the Housing Sector

Hear from senior leaders within the social housing sector, including local councils, regulators and the housing Ombudsman. They’ll share the latest thinking on key issues, as well as policy updates and regulatory announcements.

Ethics and values: make sure you are building a better future

Understand all ethical and moral dimensions of governance within the sector, including issues of social justice, human rights and environmental sustainability. From damp, mould and gas hazards in the home, to tackling organisational discrimination from top to bottom; gain knowledge and share best practice on how to effectively manage and resolve such issues.