In today’s challenging environment, boards are grappling with how to ensure they are sufficiently skilled and informed to manage risks effectively and maintain oversight of the organisation’s diverse range of activities and delivery.

During this discussion, speakers will give their insights into how boards can gain sufficient assurance that their controls are effective, and that the different parts of the organisation are working together to deliver their strategic objectives. They will also discuss whether requiring senior staff members to hold professional qualifications is likely to improve the tenant experience and serve the best interest of their residents and communities.