2024 Conference agenda
Partnering with tenants to deliver better outcomes
Kathy ThomasActing head of communicationsNorthern Housing Consortium
Leila MusaHead of sustainability and strategic asset managementSNG
Indra MudieTenant board member and apprentice engagement advisorHome Group
Pam HankinsonBoard memberSouth Yorkshire Housing Association
Emma BittingCustomer Success ManagerSwitcheeThis collaborative workshop will address how to effectively work in partnership with tenants and residents to overcome access barriers for home improvement and retrofit works and ensure interventions have a lasting benefit. The session will provide advice to incorporate into your tenant engagement strategies, particularly focused on the following areas:
- The importance of clear and robust data to support tenant engagement
- Communication methods to articulate the benefits of energy efficiency works and how to support hard-to-reach groups
- Supporting property teams to offer personalised approaches through the planning, delivery, and post-occupancy stages of works
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Testimonials
"Great conference with plenty of speakers that know their topic, plenty of info to take back to"
Paul Drury, project Manager, Ongo Homes
"Amazing day very informative, see you again"
Ste Webb, board member, Dovecotes TMO
"An insightful day highlighting the importance of collaboration and communication across the industry to help us deliver retrofit on the massive scale required."
Abby Bartlett, partner, sustainability, Ridge & Partners
"A great opportunity to hear from experts in the field about how they are maximising opportunities with tangible outcomes. It has given me lots to consider"
Stephanie McCahill, Crown Commercial Service
"A challenging, thought-provoking event with opportunities to learn and discuss"
Welsh Government
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EVENT INFORMATION
- March, 2025
- London
#retrofitSAM