Adam Taylor-DrakeHead of customer successAico
Kate StillChief commercial officer, Home Group and chairThrive Homes
Martin HilditchEditorInside Housing
David DaggerDirector of communications and policyThe Institute of Customer ServiceThe Regulator of Social Housing recently noted that the best performing landlords use a range of data to identify and resolve problems quickly. They use data strategically in the design and delivery of the services they provide to tenants.
This session will explore how to ensure you have the right quality data and systems and processes embedded to enable this.
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