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Engagement methodsBack to 2025 agenda

Hard to reach or seldom heard? How to achieve inclusive engagement

Thursday, 15 May 2025 13:50 - 14:35Broadgate
Speakers
Kai   Jackson Kai JacksonChair of tenant scrutiny panelBlack Country Housing Group
Jenny   Offord Jenny OffordCo-founderNeurodiversity in Planning
Michael   Verrier Michael VerrierVice chairG15 Residents’ Group
Edith   Stokes Edith StokesAssociate consultantHousing Diversity Network

  • Analysing the findings from the report “Is there a seat at the table? Ethnic minority voices in tenant engagement
  • What are the barriers to engagement?
  • What are the recommendations for improvement?
  • How to ensure we are addressing people’s needs and providing culturally appropriate services
  • How to identify tenants with support needs and appropriately engage with them
  • How to better understand their needs and make reasonable adjustments
  • What can we learn from successful outreach programmes?

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