Tenant and Resident Engagement CONFERENCE STARTS IN:

What can we achieve when we treat residents as partners rather than people to be managed? A place-based approach involves shifting from a siloed, top-down approach to a bottom-up, community-centered system.  

It starts with the strengths and assets of the community rather than with a focus on its problems. Benefits for residents include more efficient and personalised services delivered by cross-functional teams. 

The best way to understand the process is by getting hands on with a practical scenario. So you will work in groups using a fictional example to design your own place-based approach.  

This will be a fun and interactive session that will challenge how you think and bring a new perspective to the way services are delivered to residents.