ao link
Refine
Streams
Plenary
Net zero and sustainability
Building safety and tenant health
Roundtable
Workshop
Networking

Location
Bishopsgate hub 1&2
Broadgate Forum
London Wall

Speakers
Adam Scorer
Agnes Czako
Akshita Lakhiwal
Andrew Hickford
Andy Smith
Caroline Withey
Christopher Hammond
Daniel Sheridan
David Bonner
Deborah Heenan
Dr Andrew Smith
Eliza Parr
Fallon Warren
Frances Deft
Gemma Voaden
Georgina Patel
Graham Oliphant
Jake Le Page
James Prestwich
Jamie Thompson
Kelly Privitera
Lee Balfour
Lianne Taylor
Lord Richard Best OBE
Łucja Paulińska
Lucy Kean
Lysa Nicely
Margaret Goddard
Mark Wood
Nichola Harrison
Pauline Niesseron
Pete Apps
Peter Rankin
Rebecca Ritchie
Reda Khelladi
Richard Ellis
Richard Kemp-Harper
Ruth Lin Wong Holmes
Ryan Jude
Sameena Ali-Khan
Sarah Cross
Scott Johanson
Shaun Garvey
Simeon Perry
Sue Young
Thomas Fountain
Yaw Boateng

Expand All
Collapse All
Close
PlenaryBack to 2026 agenda

Innovating resident engagement for warm and safe homes

Wednesday, 15 Apr 2026 10:00 - 10:40Broadgate Forum
Speakers
Sarah   Cross Sarah CrossSustainability programme managerLancaster West Neighbourhood Team
Reda   Khelladi Reda KhelladiHead of resident engagement and experienceThe Guinness Partnership
Akshita   Lakhiwal Akshita LakhiwalNet zero engagement officerTPAS Cymru
Adam   Scorer Adam ScorerChief executiveNational Energy Action

This session will showcase how housing providers are thinking outside the box to engage residents, from co-design and early involvement in decision-making to practical approaches that build trust and drive behaviour change. Speakers will share practical examples, lessons learned, and strategies for balancing ambitious delivery targets with resident experience, consent, and long-term engagement. 

In partnership with

Testimonials

© INSIDEHOUSING - OCEAN MEDIA GROUP LIMITED, Suite 6.04, Exchange Tower, 6th Floor 1 Harbour Exchange Square, London E14 9GE TEL: 020 7772 8300