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London Wall

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Adam Scorer
Agnes Czako
Akshita Lakhiwal
Amma Antwi-Yeboah
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Andrew Hickford
Andy Smith
Brian Bedford
Caroline Withey
Ceri Turner-Hill
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Lord Richard Best OBE
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Ryan Jude
Sameena Ali-Khan
Sarah Cross
Scott Johanson
Shaun Garvey
Simeon Perry
Sue Young
Thomas Fountain
Tom Lamb
Yaw Boateng

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PlenaryBack to 2026 agenda

Innovating resident engagement for warm and safe homes

Wednesday, 15 Apr 2026 10:00 - 10:40Broadgate Forum
Speakers
Pete   Apps Pete AppsContributing editorInside Housing
Sarah   Cross Sarah CrossSustainability programme managerLancaster West Neighbourhood Team
Reda   Khelladi Reda KhelladiHead of resident engagement and experienceThe Guinness Partnership
Akshita   Lakhiwal Akshita LakhiwalNet zero engagement officerTPAS Cymru
Adam   Scorer Adam ScorerChief executiveNational Energy Action

This session will showcase how housing providers are thinking outside the box to engage residents, from co-design and early involvement in decision-making to practical approaches that build trust and drive behaviour change. Speakers will share practical examples, lessons learned, and strategies for balancing ambitious delivery targets with resident experience, consent, and long-term engagement. 

In partnership with

Testimonials

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