Carol Matthews has been Group Chief Executive of The Riverside Group since 2012. The Riverside Group is national with homes in 165 local authorities and a Scottish subsidiary called Irvine. In August 2018 Impact Housing based in Cumbria joined the Group. Riverside have a strong track record in regeneration, neighbourhood management and Care and Support. The 2017-20 Corporate Plan is a step change in the level of development being committed and planned with nearly five thousand new homes over a three year period, a focus on improving neighbourhoods and service.
Carol has been in housing and customer service since 1984 starting as a housing officer with door to door rent collection as part of the role. Ten years of experience was with three local authorities: Sheffield, Burnley and Bristol before joining Northern Counties which became part of the Guinness Partnership in 2007.
Carol is Chair to H4N – ‘Homes for the North’ – a group of seventeen HAs with northern stock who want to campaign and influence development and regeneration in the north.