ASB consultations miss young people
Landlords are failing to consult some groups of tenants on anti-social behaviour policy due to an over reliance on traditional methods of engagement.
A survey carried out by the Chartered Institute of Housing’s anti-social behaviour action team has found 71 per cent of landlords believe they need to improve communications with young men, with a similar figure for young women.
The research suggests this is because the traditional methods of engagement most commonly used by landlords, such as estate walkabouts, tend to target older residents. It suggests using techniques such as online surveys and social networking to improve participation.
The Baseline survey, Working with residents and communities to tackle anti-social behaviour, was launched at the CIH annual conference and exhibition in Harrogate today.
It was produced by the Communities and Local Government department funded ASB action team to inform its work with social landlords. The survey was completed by 114 housing organisations, including councils, housing associations, and arm’s-length management organisations.
Chris Crose, ASB advisor at the CIH, said the results would help shape the work of the team during its second year.
The survey was announced on the same day a charter to tackle ASB was launched.
