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Liverpool-based landlord deemed non-compliant by regulator after ‘basic level’ failures

A small Liverpool-based housing association has been rated non-compliant after the Regulator of Social Housing (RSH) uncovered failures “at the most basic level”.

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Picture: Getty
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Eldonian Community Based Housing Association has been rated non-compliant #UKhousing

In a judgement published today, the regulator said that Eldonian Community Based Housing Association (CBHA), which owns just under 400 homes in Liverpool, is not compliant with the governance and financial viability standard.

The regulator said it received a report in April 2021 on the governance of Eldonian, which “concluded that the management committee did not understand its responsibilities, was not meeting the regulatory standards, and lacked capacity to address the issues”.

However, Eldonian did not alert the regulator to the existence of this report despite it being dated October 2020.


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Around the same time, the regulator received information which indicated that there was no executive team in the organisation following the retirement of the chief executive and finance director, while all but one of the management committee members had also recently resigned.

The executive positions are now being covered by interim officers and recent attempts to add new independent members to the management committee were in breach of the organisation’s rules, the judgement said.

The regulator said it has “identified a serious breakdown in the governance, operations and control framework of the provider at the most basic level, which impacts upon the provider’s ability to operate effectively and within vires, potentially putting tenants and social housing at risk”.

According to the judgement, Eldonian has now appointed consultants to senior management positions on an interim basis to “assess its current position in respect of compliance against our regulatory standards”.

“The regulator will continue to engage with Eldonian CBHA as it seeks to become compliant with the regulatory standards and will consider whether any further regulatory action is required,” the judgement said.

Eldonian CBHA declined to comment.

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