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Richard Blakeway
Recent Articles
Why we are taking a new approach to investigating landlords
Comment
31.10.25
Our new model should allow us to engage more landlords, more quickly and provide a clearer route to re-engage when issues persist, writes housing ombudsman Richard Blakeway
Establishing a sector-wide approach to compensation
Comment
06.08.24
Richard Blakeway, housing ombudsman, explores seven lessons for how landlords can handle compensation better