Sero delivers heat and hot water billing for Cardiff’s Scott Harbour development

All homes will be let as permanent council tenancies, with most designed for families. To make sure the development benefits the local community, a special lettings initiative is in place for Butetown residents. This includes supporting families who are currently overcrowded and helping households downsize, freeing up larger homes for those who need them most.

Powered by Cardiff’s low-carbon heat network

Scott Harbour is connected to Cardiff Council’s innovative district heat network, which provides a low-carbon source of heating and hot water. The network captures heat from steam produced as a by-product of electricity generation at Viridor’s Trident Energy Recovery Facility. This heat is then delivered through insulated pipes to buildings across Cardiff Bay, including Cardiff and Vale College, Wales Millennium Centre, the Senedd, and Scott Harbour.

The apartments will also benefit from Solar PV, helping to reduce carbon emissions and energy costs.

Sero’s role in heat and hot water billing

As part of the heat network, residents will receive billing for their heat and hot water through Sero. Cardiff Council chose Sero following the successful rollout of their energy-as-a-service solution at Addison House, a community living scheme in Rumney. This approach ensures residents have clear, fair billing while supporting Cardiff’s move toward a more sustainable future.

James Williams, chief executive of Sero, said: “This project is another great example of how Cardiff is innovatively tackling both climate change and the housing crisis the capital faces.

“We’re delighted to have been chosen for this project and to continue working in partnership with Cardiff on their forward-thinking sustainable housing initiatives.”