• Coronavirus
  • Finance
  • Development
  • Regulation
  • More topics
  • News
  • IH Live
  • Comment
  • Insight
  • Newsletters
  • Subscribe
  • Jobs
  • Events
  • CIH
Login
My Account
Twitter
Facebook
Linked In
  • Coronavirus
  • Finance
  • Development
  • Regulation
  • More topics
  • News
  • IH Live
  • Comment
  • Insight
  • Newsletters
  • Subscribe
  • Jobs
  • Events
  • CIH
Login
My Account
Twitter
Facebook
Linked In
Register
Login
David   DoneDavid Done
David Done is chief executive of RHP

Want to make your services more human? Start with people, not an app

Comment17.02.21by David Done

To continue reading this article please

Login or Register
  • Most read
  • Latest news

Kingspan used BRE report on failed test as basis for 29 desktop studies, Grenfell Tower Inquiry reveals

Council hit with ‘severe maladministration’ finding after 83-year-old left without hot water for three years

Budget 2021: how the sector reacted to Rishi Sunak’s housing announcements

Grenfell Tower Inquiry diary week 25: ‘This is quite an incredible list of omissions and missed instances, isn’t it?’

BRE risked allowing inaccurate test reports, manager admits

NIHE to save £10m a year after Treasury’s corporation tax exemption decision

The Welsh Budget 2021 signals increased confidence in the social housing sector to deliver

Budget 2021: how the sector reacted to Rishi Sunak’s housing announcements

RELATED STORIES
The Welsh Budget 2021 signals increased confidence in the social housing sector to deliver
03.03.21

The Welsh Budget 2021 signals increased confidence in the social housing sector to deliver

Rogue landlord ordered to pay back more than £700,000 earned from overcrowded housing
03.03.21

Rogue landlord ordered to pay back more than £700,000 earned from overcrowded housing

How Stephanie Lawlor has guided Thirteen’s repairs through COVID-19
03.03.21

How Stephanie Lawlor has guided Thirteen’s repairs through COVID-19

Welsh government announces additional £50m for Social Housing Grant
03.03.21

Welsh government announces additional £50m for Social Housing Grant

Liverpool’s first council housing scheme in 30 years set for green light
02.03.21

Liverpool’s first council housing scheme in 30 years set for green light

What will the Right to Regenerate mean for social landlords?
02.03.21

What will the Right to Regenerate mean for social landlords?

Former Nottingham Council housing director dies aged 86
02.03.21

Former Nottingham Council housing director dies aged 86

Cladding loans for buildings under 18m could impact housing associations’ borrowing, sector fears
02.03.21

Cladding loans for buildings under 18m could impact housing associations’ borrowing, sector fears

  • About us
  • Subscribe
  • Contact us
  • Digital editions
  • Email alerts
  • Forward features
  • How to pitch features
  • How to pitch comment pieces
  • Privacy statement
  • Cookie policy
  • Corporate subscriptions
  • FAQs
  • Subscriptions terms and conditions
  • General terms and conditions
  • For general enquiries you can contact
  • Inside Housing at:
  • Suite 6.04, Exchange Tower,
  • 1 Harbour Exchange Square,
  • London,
  • E14 9GE
  • Tel: 0207 772 8300
  • © 2021 Inside Housing
  • All rights reserved