Investigation: what caused the collapse of Capital Letters?
Capital Letters was set up with an enterprising plan to help London councils cope with the temporary accommodation crisis. So what went wrong? Stephen Delahunty has pored over the company’s financial records, and spoken extensively to former staffers, the chief executive, and clients and investors to find out
Sue Edmonds, chief executive of Capital Letters: “I remain so sad that factors beyond our control meant a long-term sustainable future was out of reach” (illustration: Michelle Thompson)
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