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ARCO boss claims some older people’s housing developers ‘inflating’ care benefits to dodge affordable housing contributions

There is a “credibility gap” within the older people’s housing sector, with some operators inflating care benefits to get around affordable housing contributions, a senior leader has claimed.

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Michael Voges (centre), chief executive of ARCO, speaking at the Build More Homes and New Towns Summit 2026 (picture: Eliza Parr)
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LinkedIn IHARCO boss claims some older people’s housing developers ‘inflating’ care benefits to dodge affordable housing contributions #UKhousing

Speaking at the Build More Homes and New Towns Summit last week, Michael Voges, chief executive of ARCO, the representative body for integrated retirement communities, said that some of the health and social care savings the sector delivers are “actually not very well evidenced”.

For older people’s housing that includes care and support, labelled ‘housing with care’, the Treasury has estimated that the saving per-year, per-resident is £1,840.

However, retirement living with communal facilities but no or few care services generates a healthcare system financial saving of just £8 per person per year.


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Pointing to these figures, Mr Voges said: “I know some people don’t like to hear this, because there are some people who like to pretend that they deliver more than they do.

“I’m sure there are other benefits [of retirement housing], but what I’m trying to say is that we have a credibility gap here, where you have operators coming in saying ‘I will provide this comprehensive service, and I will provide all these things, I’ll save the NHS money’, and that’s the housing-with-care solution.

“And then you have some people that I like to call the ‘housing with cappuccino’ solution, where there’s an... espresso machine over here, and we’re pretending that that’s delivering the benefits of a private hospital on the high street, when actually what the developer’s doing is trying to get out of affordable housing contributions – let’s not beat around the bush here.”

Mr Voges therefore said that “sometimes being more open and being more honest” about what the sector presents as benefits is necessary.

“Otherwise, I think we’re just not making a credible case if we don’t call out those instances where, quite frankly, we’re over-inflating things... on the back of either crowbarring yourself into a planning consent or saving yourself affordable housing contributions,” he added.

But Mr Voges recognised that older people’s housing has other benefits besides health system savings, including from downsizing and freeing up homes.

A report published by the Centre for the Study of Financial Innovation in 2020 estimated there are more than 15 million surplus bedrooms in the UK, and this number is expected to reach 20 million by 2040.

Earlier this year, the All-Party Parliamentary Group on Housing and Care for Older People called on developers, social housing providers and planners to create more intergenerational communities.


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