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Inside Housing assaults survey deadline extended – we want to hear from the sector’s frontline staff

The deadline for frontline staff to respond to Inside Housing’s 2019 assaults survey has been extended. 

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Picture: Getty
Picture: Getty
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Deadline for Inside Housing annual assaults survey for 2019 has been extended. If you are a frontline staff member please fill out the five-minute survey #ukhousing

Are you a frontline #ukhousing worker? Our anonymous assaults survey asks staff to share accounts of verbal and physical abuse while at work, how it has been handled by employers and how safe they currently feel in their roles #ukhousing

The survey calls on the sector’s frontline staff to share their experiences and take five minutes to fill out the survey.

Housing associations will also be given an extra week to provide details on the number of assaults their frontline staff have faced in the past two years. This data will be anonymised in the piece.

In 2017, 239 people responded to the survey, with nearly two-thirds saying they had been verbally abused in 2016/17 and only 1% said that they felt safer in their jobs than they did a year ago.

Click here to take part in the Inside Housing 2019 assaults survey.


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As part of the survey, Inside Housing will also be asking housing associations for anonymised figures on the number of frontline staff that have been verbally abused or physically assaulted in 2017/18 and 2018/19. We have also used the Freedom of Information Act to ask local authorities for the same figures.

Housing professionals and housing associations have until 13 June to complete the survey and hand in their information, with the results to be published in Inside Housing later this month.

If you have any questions or would like to get involved, please contact news editor Jack Simpson: jack.simpson@insidehousing.co.uk