NHQB appoints director of shared ownership

It is also hoped that a more standardised model may help unlock additional investment in the tenure.

As director of shared ownership, Ms Greenwood will be the main point of liaison between NHQB and the wider affordable housing sector, leading the strategy to support registered providers in adopting and meeting the requirements of the Shared Ownership Code. 

She said: “I am delighted to be joining NHQB at such an important time for shared ownership.

“Shared owners deserve clarity, fairness and confidence throughout their journey, and I am passionate about improving the experience for customers both when they buy their home and as they live in it.

“I am looking forward to working closely with providers and industry partners to support the adoption of the code, raise standards across the sector and help ensure shared ownership customers receive the consistent, high-quality experience they should expect.”

Emma Toms, chief executive at the NHQB, said: “Appointing Natasha as our director of shared ownership is an important major step in strengthening NHQB’s work to improve confidence and trust for shared ownership customers.

“Her strong understanding of the sector will help guide our approach and support our wider work on raising standards.

“Natasha’s role will focus on improving the experience of shared owners by working closely with providers and industry partners.

“She will support the adoption of the code and help ensure its requirements are met, so shared owners can expect clearer information, fairer treatment and a more consistent experience when buying and living in their homes.”

He appointment comes after the Ministry of Housing, Communities and Local Government confirmed last week it is “considering improvements” to the shared ownership model after new data revealed fewer than 1% of owners staircased to 100% last year.