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Complaints

Lambeth Council to take legal action to High Court against TMO

News17.04.268.00 AM

Lambeth Council to take legal action to High Court against TMO

Landlords urged to overhaul leadership and culture when handling complaints

News14.04.264.30 PM

Landlords urged to overhaul leadership and culture when handling complaints

Northern Ireland launches flood payment scheme for households

News14.04.263.30 PM

Northern Ireland launches flood payment scheme for households

One landlord found non-compliant and big turnaround at council in latest RSH judgements

News25.03.2612.15 PM

One landlord found non-compliant and big turnaround at council in latest RSH judgements

RSH places non-compliant provider’s gradings under review

News19.03.2611.20 AM

RSH places non-compliant provider’s gradings under review

Awaab’s Law: how is the housing sector finding the new rules?

Comment12.03.2610.00 AM

Awaab’s Law: how is the housing sector finding the new rules?

Housing Ombudsman consults on business plan as landlord fees set to rise

News05.03.2610.45 AM

Housing Ombudsman consults on business plan as landlord fees set to rise

Tribunal orders remediation of block with cracked concrete as transfer slab issue widens

News27.02.263.30 PM

Tribunal orders remediation of block with cracked concrete as transfer slab issue widens

News25.02.2611.20 AM

Three councils found non-compliant by RSH after failings on consumer standards

News19.02.264.45 PM

Welsh ombudsman to investigate disrepair handling at two landlords as evidence suggests ‘systemic maladministration’

News29.01.261.00 PM

Regulator uses powers for first time to remove two officers from housing co-op

News20.01.264.30 PM

Regulator mulls striking small landlord off its register due to ‘persistent’ failure

News19.01.2611.30 AM

London council at centre of fraud investigation reveals properties were sublet on Airbnb

News13.01.2610.30 AM

Scottish regulator engaging with Glasgow landlord after wave of resignations and governance complaints

News18.12.255.00 PM

Scottish landlord regains compliant status with regulator after six years

News16.12.2510.00 AM

English regulator flags potential serious failings at small provider