Welsh ombudsman to investigate disrepair handling at two landlords as evidence suggests ‘systemic maladministration’
The Public Services Ombudsman for Wales (PSOW) has decided to go ahead with two investigations into how social landlords respond to damp and mould concerns, following a consultation last year.
The investigations will have a particular focus on how landlords respond to reports of damp and mould (picture: Alamy)
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