Social housing AI platform appoints new chief executive ahead of launch
An artificial intelligence (AI) tool designed for social housing professionals will launch with a new boss after a year’s worth of input from large social landlords.
Social housing AI platform appoints new chief executive ahead of launch #UKhousingHousingAI is a paid-for knowledge platform that has been trained on English housing sector topics covering legislation, regulatory guidance and best practice.
Its example uses range from drawing up board briefings and content for residents, to producing explainers for staff and checking policies are compliant.
The firm has appointed Phil Shelton as chief executive ahead of its launch.
Mr Shelton, who previously headed up Shelton Development Services, said HousingAI has “huge potential” to reshape how housing professionals make everyday decisions.
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The platform has been developed by the Healthy Homes Hub and shaped by feedback from large providers including Clarion, Aster, Hyde and Anchor over the past 12 months.
Amazon Web Services cloud infrastructure hosts the technology, and law firm Anthony Collins is on board as strategic legal advisor to review the AI’s knowledge base.
Jenny Danson, chief executive of the Healthy Homes Hub, said the organisation saw a “clear opportunity” to use AI to help make housing compliance, regulatory and policy knowledge more accessible.
She said: “The aim is simple – give people back time to focus on what matters most: residents. Having developed the platform alongside frontline professionals, it’s exciting to see HousingAI launch as a standalone product and begin its roll-out across the sector.”
According to its website, HousingAI charges users per number of homes managed and is aimed at councils and private registered providers.
It says it is not intended to be used with residents’ or staff’s personal data and has “guard rails” that look for and exclude this information from being processed, while any data provided by organisations is not used to train the AI’s base models.
Mr Shelton said: “The sector doesn’t have a shortage of policy or intent. The challenge is making sure the right knowledge reaches the right person at the point a decision is being made.
“That’s where most of the risk, cost and inconsistency sit today, and it’s exactly the problem HousingAI is designed to solve, which is why I’m thrilled to be joining the team.”
Inside Housing understands that HousingAI’s previous chief executive, Mike Ellis, left the company late last year to explore other interests, after six months in the role.
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