KCTMO ‘strong-armed’ consultant into removing criticism of its management of Grenfell refurbishment

The consultant who advised Kensington and Chelsea Tenant Management Organisation (KCTMO) on the Grenfell Tower refurbishment was “strong-armed” into removing criticism of the organisation from a report, the inquiry into the fire heard yesterday.

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Simon Cash gave evidence to the inquiry yesterday (picture: Grenfell Tower Inquiry)
Simon Cash gave evidence to the inquiry yesterday (picture: Grenfell Tower Inquiry)
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The consultant who advised KCTMO on the Grenfell Tower refurbishment was “strong-armed” into removing criticism of the organisation from a report, the inquiry into the fire heard #UKhousing

Simon Cash, project director at consultants Artelia, said the firm had written a report about why the refurbishment had stalled in spring 2013.

It had identified a number of failures in KCTMO’s management of the project – which at that stage was being led by contractor Leadbitter – that it said was being allowed to develop in a “piecemeal” fashion over time.

But this criticism was edited out of the version presented to KCTMO’s board after complaints from Peter Maddison, director of assets at the company which managed social housing in the borough on behalf of the council.


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In an email, Mr Cash wrote: “I have taken on board your comments and reworded to read in a better light.”

“[Mr] Maddison and I had had a particularly strong conversation about the changes that had to be made,” Mr Cash told the inquiry.

“He was being very persistent and put a lot of pressure on us to make those changes. I was quite resistant because I felt that it was a true reflection of what had happened on the project, but at the same time this was a report that Peter Maddison was looking to present to his board… if we didn’t make the changes, then the report wouldn’t be presented.”

“So you were basically strong-armed into making these changes?” asked counsel to the inquiry Richard Millett QC.

“Yes,” replied Mr Cash.

He had earlier described how the project had stalled due to a £1.2m gap opening up between the price Leadbitter believed it would take to complete the project and the price quoted by Artelia’s quantity surveyor.

In a report, Artelia had recommended keeping Leadbitter on the project and wrote: “Replacing the principal contractor at this stage will incur additional time and expense without the guarantee that the TMO would be better served by the replacement.”

It said the correct approach would be to reduce the scope of the refurbishment of the tower – which included cladding, window replacements, a new communal boiler and four floors of new residential flats – so that it could be done within KCTMO’s £8.5m budget.

However, an email said Laura Johnson, director of housing at the Royal Borough of Kensington and Chelsea (RBKC), had “overruled” KCTMO on this point and that “value for money was to be regarded as the key driver” for the refurbishment.

As a result the work was removed from Leadbitter and a procurement exercise was carried out to find a new contractor.

This procurement saw Rydon appointed, and Mr Cash said he was “shocked” by emails which showed KCTMO negotiating with the contractor to reduce the cost of the job by £800,000 before the contract was awarded – in contravention of procurement rules.

“I wouldn’t expect that of an organisation [like] the TMO,” Mr Cash said.

The inquiry also heard today that Artelia offered KCTMO a client design advisor – an architect with 15 years’ experience who would have been able to review the designs to ensure they met specifications and statutory requirements.

But KCTMO opted to do this work in-house instead, despite limited expertise.

“Had you taken any steps to satisfy yourself that your client had knowledge of design and the regulations and what is compliant design?”

“No. I was satisfied that they said that they had the expertise in-house,” replied Mr Cash.

The Grenfell Tower Inquiry continues today with further evidence from Mr Cash.

Grenfell Tower Inquiry phase two: weekly diaries

Grenfell Tower Inquiry phase two: weekly diaries

Module one

Week one: A vivid picture of a broken industry

After a week of damning revelations at the opening of phase two of the Grenfell Tower Inquiry, Peter Apps recaps the key points

Click here to read the full story

Week two: What is the significance of the immunity application?

Sir Martin Moore-Bick has written to the attorney general requesting protection for those set to give evidence at the Grenfell Tower Inquiry. Peter Apps explains what the move means

Click here to read the full story

Week three: Architects of misfortune

This week saw the lead architects for the Grenfell Tower refurbishment give evidence to the inquiry. Peter Apps runs through the key points

Click here to read the full story

Week four: ‘I didn’t have any perception that it was the monster it’s become’

The architects continued to give evidence this week, outlining a lack of understanding of the fire risk posed by the cladding materials and its design. Nathaniel Barker reports

Click here to read the full story

Week five: ‘No adverse effect in relation to external fire spread’

As the Grenfell Tower Inquiry returns from its long absence, Peter Apps recaps the key points from a week of important evidence from the fire consultants to the refurbishment

Click here to read the full story

Week six: ‘I can’t recall any instance where I discussed the materials with building control’

Nathaniel Barker summarises what we learned from fire engineers Exova, architects Studio E and the early evidence from contractor Rydon

Click here to read the full story

Week seven: ‘I do not think I have ever worked with a contractor operating with this level of nonchalance’

Two key witnesses from contractor Rydon gave evidence this week. Peter Apps recaps some of the key points from a revealing week of evidence

Click here to read the full story

Week eight: ‘It haunts me that it wasn't challenged’

Four witnesses from contractor Rydon gave evidence this week. Lucie Heath recaps what we learned on the last week of evidence before the inquiry breaks for five weeks

Click here to read the full story

Week nine: ‘All I can say is you will be taken out for a very nice meal very soon’

This week the inquiry heard evidence from witnesses at Harley Facades, the sub-contractor responsible for Grenfell Tower’s cladding. Peter Apps recaps the key points

Click here to read the full story

Week 10: ‘As we all know, ACM will be gone rather quickly in a fire!’

As the Grenfell Tower Inquiry entered its 10th week, Jack Simpson recaps the key points from a week of important evidence from the refurbishment’s cladding contractor

Click here to read the full story

Week 11: ‘Did you get the impression Grenfell Tower was a guinea pig for this insulation?’

With witnesses from the cladding subcontractor, the firm which cut the deadly panels to shape and the clerk of works which inspected the job giving evidence this was week full of revelations. Peter Apps recaps the key points

Click here to read the full story

Week 12: ‘Would you accept that was a serious failing on your part?’

With the surveyor who inspected Grenfell Tower for compliance giving evidence, this was a crucial week from the inquiry. Dominic Brady and Peter Apps report

Click here to read the full story

Week 13: ‘Value for money is to be regarded as the key driver for this project’

With consultants to Kensington & Chelsea Tenant Management Organisation (KCTMO) giving evidence, attention at the Grenfell Tower Inquiry turned for this first time to the actions of the TMO and the council. Peter Apps reports

Click here to read the full story

Week 14: ‘Did it not occur to you at this point that your budget was simply too low?’

This week, for the first time in phase two, the inquiry heard from Kensington & Chelsea Tenant Management Organisation, the landlord that oversaw the fatal refurbishment of Grenfell Tower. Lucie Heath reports

Click here to read the full story

Week 15: ‘Have you ever informed the police that you destroyed documents relevant to their investigation?’

Witnesses from the Kensington and Chelsea Tenant Management Organisation (KCTMO) gave evidence for a second week, which began with a shocking revelation about withheld and destroyed evidence. Pete Apps recaps

Click here to read the full story

Week 16: ‘I conclude this was very serious evidence of professional negligence’

This week saw members of Kensington & Chelsea Tenant Management Organisation finish giving evidence, before the inquiry’s expert witnesses took the stand to make some highly critical assessments of the work they had seen before and during the refurbishment of Grenfell Tower. Jack Simpson recaps

Click here to read the full story

Grenfell Tower: a timeline of the refurbishment

Following the conclusion of module one of the Grenfell Inquiry’s second phase, Peter Apps presents a timeline of the key moments during the fatal refurbishment of the west London tower block.

Click here to read the full story

Module two

Week 17: ‘It’s hard to make a note about this because we are not clean’

The start of the second module of the Grenfell Tower Inquiry phase two came with some huge revelations about the companies that sold the products used in the cladding system. Peter Apps reports

Click here to read the full story

Week 18: ‘It was just reckless optimism wasn't it?’

As the inquiry began cross-examining witnesses for the second module of its phase two work, the picture surrounding just how Grenfell Tower ended up wrapped in such dangerous materials became a little clearer. Nathaniel Barker was keeping an eye on proceedings

Click here to read the full story

Week 19: ‘And that was intentional, deliberate, dishonest?’

The Grenfell Tower Inquiry this week heard the shocking story of how the insulation manufacturer "manipulated" official testing and marketed its product "dishonestly". Peter Apps tells the story

Click here to read the full story

Week 20: ‘We were outed by a consultant who we then had to fabricate a story to’

This week the inquiry investigated the actions of Kingspan – the manufacturer of one of the insulation products used in the tower’s cladding system. Dominic Brady reports

Click here to read the full story

Week 21: 'It's there in black and white isn't it? We see a complete absence of any consideration of life safety'

The story of insulation giant Kingspan’s testing and marketing of its combustible insulation for high rises was unpacked in minute detail this week. Peter Apps reports

Click here to read the full story

Week 22: 'All we do is lie in here'

In the third week of evidence from insulation giant Kingspan, the inquiry continued to uncover shocking details about the firm’s behaviour both before and after the Grenfell Tower fire. Lucie Heath reports.

Click here to read the full story

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